Unheralded

TERRY DULLUM: The Dullum File — Pets Unstressing Passengers

Arguably, Los Angeles International Airport is one of the most stressful places in the country. Why not? LAX is the third-busiest airport in the U.S. and seventh busiest in the world, serving almost 75 million passengers a year. And yet LAX is trying to make itself a little less stressful for passengers. Enter Cali. Cali is one of the airport’s PUPs, Pets Unstressing Passengers. Coming back …


Unheralded

CLAY JENKINSON: Taking Off On Some Airplane Follies

Ten (OK, a bunch more) Things That I Find Totally Annoying in Airplane Travel 1: The flight is sitting on the tarmac in the departure city. Minutes pass, then tens of minutes. The pilot doesn’t bother to get on the intercom to explain what’s happening. We all have connections to make at the next hub. How hard is it to keep …